Bajaj Finserv EMI Network Card is a popular financial instrument in India that allows customers to make purchases on easy monthly installments (EMI) at over 60,000 partner outlets across the country. The card is issued by Bajaj Finance Limited, a subsidiary of Bajaj Finserv.
However, at times, the card may get blocked due to various reasons. Identifying the reasons behind the blocking of your Bajaj EMI card is essential in order to resolve the issue and unblock the card. So, take a look at some of the common reasons why a Bajaj EMI card may get blocked.
Top Reasons Why A Bajaj Emi Card May Get Blocked
- Outstanding Dues
One of the most common reasons for a Bajaj EMI card to get blocked is outstanding dues. If you have any unpaid EMIs, your card may get blocked until the dues are cleared. It is important to ensure that all your EMIs are paid on time to avoid your card from getting blocked.
- Credit limit Exceeded
Another reason for a Bajaj EMI card to get blocked is when you exceed your credit limit. If you make a purchase that exceeds your credit limit, your card may get blocked until the outstanding amount is paid. It is important to keep track of your credit limit and avoid exceeding it.
- Fraudulent Activities
Fraudulent activities can also lead to a Bajaj EMI card getting blocked. If there are any suspicious transactions on your card, the bank may block the card to prevent further fraud.
- Non-submission Of Documents
If you have applied for a Bajaj EMI card and have not submitted the required documents, your card may get blocked. It is important to submit all the required documents to the bank within the specified time frame to avoid your card from getting blocked.
- Non-payment of EMIs for 3 Consecutive Months
If you have not paid your EMI for 3 consecutive months, the bank may block your card. In this case, the bank may contact you and send reminders, but if you are still unable to pay the EMIs, the bank may block your card.
- KYC Not Updated
If you have not updated your KYC details with the bank, your card may get blocked. It is important to update your KYC details with the bank regularly to ensure that your card remains active.
Method To Unblock Bajaj Finserv EMI Network Card
Step 1. Log in to your account
The first step to unblock your card is to log in to your account on the Bajaj Finserv website. You will need your card number and password to log in.
Step 2. Check for any dues
Once you are logged in, check if there are any outstanding dues on your card. If there are any dues, make sure to clear them before proceeding to the next step.
Step 3. Contact customer care
If your card has been blocked due to any other reason, you can contact the Bajaj Finserv customer care team through the website. Click on the ‘Contact Us’ button and select ‘EMI Network Card’ as the subject. Provide the required details and explain the issue you are facing. The customer care executive will assist you in resolving the issue and unblocking your card.
Step 4. Track your request
Once you have submitted the request, you can track the status of your request through the ‘Track Request’ option on the website.
Step 1. Visit the nearest Bajaj Finserv branch
If you prefer to unblock your card offline, you can visit the nearest Bajaj Finserv branch. You will need to carry a valid government ID proof and your EMI Network Card.
Step 2. Meet with the customer care executive
Once you reach the branch, approach the customer care executive and explain the issue you are facing with your card. They will assist you in resolving the issue and unblocking your card.
Step 3. Submit the required documents
The customer care executive may ask you to submit some documents to verify your identity and address. Make sure to carry the required documents with you.
Step 4. Track your request
You can track the status of your request by visiting the branch again or by calling the customer care number.
In conclusion, unblocking a Bajaj Finserv EMI Network Card is a simple process that can be done online or offline. If your card has been blocked due to any outstanding dues, make sure to clear them before proceeding to unblock the card. If your card has been blocked due to any other reason, you can contact the customer care team through the website or visit the nearest Bajaj Finserv branch. The customer care executive will assist you in resolving the issue and unblocking your card.