How To Block (Deactivate) Jio SIM and Resume Same Jio Number

How To Block (Deactivate) Jio SIM

In today’s fast-paced life, we often lose our mobile phone or SIM card. In such a situation, the first step you should take is to block or deactivate the SIM so that no one can misuse the lost SIM. And nowadays, many people in India Use Jio SIM only. So today, I suggest three easy ways by which you can easily block or deactivate your Jio SIM. Do not panic; you can reopen the lost number with a new sim card. Read this blog till the end and follow the suggested steps to block Jio Sim easily.

First, let me know how many ways to block or deactivate the Jio SIM card. There are three ways to Block a Jio sim card.

1. Blocking Jio SIM Card Online by Visiting the Official Website of Reliance Jio

2. Calling the customer care number with another Jio number

3. Calling customer care with other service provider number

4. Emailing the Customer Care

Now let’s understand these three methods step by step.

How To Block Jio Sim Online?

This method is the easiest because you can block your Jio number with just a few clicks. Follow the steps below to start blocking/deactivating Jio Number.

Step 1: You have to open the official site of Reliance Jio on your mobile browser or desktop, which is

Step 2: Now, sign in with your registered mobile number, email id, and password.

Sign by using your Registered mobile number or email id paasword

Step 3: Now you have to click on the ‘Settings’ icon (cogwheel)

Click on setting cogwheel

Step 4: Now you have to click on Suspend and Resume in the drop-down

Click on Suspend And Resume

Step 5: You must click on submit after selecting SIM/Device Lost in the drop-down

Select This From The Dropdown and Click on Submit

That’s it. Your Jio number is blocked successfully.

How To Block Jio SIM By Calling the customer care number with another Jio number

Step 1: call on 1800 88 99999.

Step 2: Follow the instruction to connect with the customer care executive

Step 3: Once connected, provide them with the reason, and They will block the Jio SIM 

How To Block Jio SIM Via Customer Care Number?

To block Jio SIM, contact the Jiocare by dialling on Toll Free number 199 from your Jio Sim or 1800 88 99999 from any other number. They will then ask you a few questions and turn off the number instantly.

How To Block Jio SIM Via Email?

You can also email the Jiocare team at, asking them to deactivate the sim citing your problem. After investigating the issue, they will then deactivate the sim. But this may take some time, so I suggest trying the above methods.

How to Get The Same Jio Number?

Getting the same Jio number lost is an easy task. Once you block the lost Jio number, Visit any local Jio care centre with identification documentation proving your ownership. The document may be your Aadhar card, driving license, Voter ID card, etc. Present then the paper and ask for the same number. After carefully verifying the document, they will provide you with a new sim with the same number.


You can easily block your Jio sim online by visiting the official reliance Jio website or by contacting the free Jiocare number by dialling 199 or 1800 88 99999. 

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