Complete Guide to UIIC Portal (Registration, Login, and Customer Grievance)

United India Insurance Company, abbreviated as UIIC, is a leading company in the Indian general insurance sector, holding a 6.22% market share based on gross premiums.

Currently, UIIC has more than 1.74 crore policyholders and a workforce of over 15,000 employees, with more than 1,500 offices across the country.

Now, the question is, how does UIIC manage its huge customer base and workforce? The answer is the UIIC Portal.

In this article, you will find all the information related to the UIIC portal, including its purpose, benefits, registration and login process, password reset instructions, and more. So, first of all, let us know what is UIIC portal is.

What is the UIIC portal?

The UIIC Portal is an online platform of United India Insurance Company Limited, serving as a centralized hub for customers, agents, brokers, dealers, and surveyors to access various insurance services and manage their policies efficiently.

Through the UIIC Portal, policyholders can seamlessly access all information about their policies online and can also deposit or renew premiums online.

If any new customer wishes to purchase a general policy from United India Insurance Company, they can register on the UIIC portal and obtain the policy online. Now, they don’t have to visit any physical UIIC office.

Similarly, the UIIC portal enables United India Insurance Company employees to manage their self-information as well as check, update, renew, and execute new policies for customers.

The UIIC portal not only saves a lot of time for its customers and employees in processing policy-related queries but also ensures transparency.

Key Features of the UIIC Portal

The UIIC portal is equipped with modern technology to provide nearly all insurance-related services online for both customers and UIIC agents and employees. The following are some of the special features of the UIIC portal.

1. Policy Management: By registering on the UIIC Portal, customers can purchase, renew, and download policy documents for various insurance products, including motor, health, personal accident, and property insurance.

2. Claims Processing: Customers can file and track the status of their insurance claims. By logging into the UIIC portal, the policyholder can download claim forms and understand the necessary procedures for different types of insurance claims, ensuring accuracy when submitting claim forms.

3. Real-Time IDV Computation for Motor Policies: When purchasing or renewing motor insurance policies online, the portal automatically computes the Insured Declared Value (IDV) based on the vehicle’s details. This ensures accurate premium calculations and simplifies the policy issuance process.

4. Grievance Redressal System: Customers can Lodge complaints or queries directly through the portal, track the complaint status, and receive resolution updates.

5. Premium Calculator: The UIIC Portal enables customers to calculate premiums online using their tool. This helps them to make informed decisions.

6. Product Information: The Customer can log in to the dashboard to see detailed information about different insurance products and their features online.

7. Dedicated Portals for Stakeholders: The UIIC offers specialized portals for agents, brokers, dealers, and surveyors, enabling them to manage their tasks, access relevant information, and utilize mobile applications tailored to their roles.

8. OTP-Based Secure Login: For enhanced security, the UIIC portal employs an OTP-based login system.

9. 24/7 Hours Availability: You can access this portal 24/7 and do all your insurance-related activities from anywhere.

Important Quick Links of UIIC Portal

Homepage	Click Here
Customer Registration	Click Here
Customer Login	Click Here
Employee Login	Click Here
Retired Employees Login	Click Here
Agents/Dealers/Brokers	Click Here
Surveyors Login	Click Here

Steps to Register in the UIIC Portal as a Customer

The customer can follow these easy steps to register on the UIIC Portal.

Step 1. Visit the official UIIC Website and navigate to the login button. Select “Customer” from the drop-down or visit this direct registration link: https://www.uiic.in/CustomerAppLive/home.html#/register

Step 2. Now, click on the ‘New Customer. Click the ‘Register here’ button below the login form.

Step 3. Fill in Registration Details like

• Name
• Mobile Number
• Email ID

Now will have to enter the Captcha and click on the ‘Next’ Button.

Step 4. Enter the OTP received on your mobile number just entered and click on the ‘Next’ Button

Step 5. You will soon receive an email at your registered email address with details, including your customer ID and password.

Step 6. Sign in with your registered email ID/mobile number and password received on your email ID to change the password and make it at your convenience

Step 7. That’s it; you have successfully registered on the UIIC Customer Portal and are now ready to complete your insurance-related tasks online.

Steps to Log in to the UIIC Portal as a Customer

To log in to the UIIC portal, follow these steps.

Step 1. Visit the official UIIC Website and navigate to the login button. Select “Customer” from the drop-down or visit this direct registration link: https://www.uiic.in/CustomerAppLive/home.html#/register

Step 2. Enter your registered email ID or phone number & Captcha and click on the ‘Next’ Button

Step 3. Enter the OTP received on your phone number (If you’re logging in via phone number) and click on the ‘Next’ Button

Step 4. That’s it. You have successfully logged in to your UIIC portal, and your Dashboard will open.

Note: You can follow the same steps to log in via email ID; the only difference is that you will receive an OTP on your email ID.

Registration Process on the UIIC Portal as an Employee/Retired Employee/Agent/Broker/Dealer/Surveyor

Currently, there is no direct registration facility available on the UIIC portal for employees, retired employees, agents, brokers, dealers, or surveyors. These individuals can use the username and password provided at the time of joining the company to log in to the portal and access various services offered by the UIIC portal.

Steps For Employees to Log in to the UIIC Portal

Step 1. Visit the official UIIC Website and navigate to the login button. Select “Employee” from the drop-down or visit this direct login link: https://uiic.co.in/en/employees-email

Step 2. Enter your Username, Password (Given to you at the time of the employee onboarding process), & Captcha, and click on the ‘Next’ Button

Note: Your username would be like abc@uiic.co.in. It ends …@uiic.co.in

Step 3. Verify by checking the checkbox “I’m not a robot.”

Step 4. Click on the ‘Login’ Button.

Step 5. That’s it; you have successfully logged in to your UIIC portal, and your employee Dashboard will open to various activities.

Steps For Retired Employees to Log in to the UIIC Portal

Retired Employees can also log in to the UIIC Portal to track and view their pension-related details.

Step 1. Visit the official UIIC Website and navigate to the login button. Select “Retired Employee” from the drop-down or visit this direct login link: https://hrm.uiic.in/rmp/rmp_login.jsp

Step 2. A new tab is open, exclusively for retired employees, titled “United India Insurance Co. Ltd. Portal for Retired Employees.”

Step 3. Enter your registered mobile number and click on submit to receive an OTP

Step 4. Now, enter the OTP received on your mobile number and click on the submit button.

Step 5. That’s it; you have successfully logged in to your retired employee dashboard of the UIIC portal.

Steps For Agents/Dealers/Brokers to Log in to the UIIC Portal

Step 1. Visit the official UIIC Website and navigate to the login button. Select “Agents/Dealers/Brokers/surveyor” from the drop-down or visit this direct login link https://uiic.co.in/en/agent_broker_dealer_surveyor

Step 2. Now click on the ‘Please Click Here’ Button below the subheadings Agents/Dealers/Brokers

Step 3. A new tab is open, which has two options to proceed with logging in

1. Intermediaries Portal – Simplified – New Version

2. Intermediaries Portal – GC CORE Silverlight Version

Note: You can proceed to log in via any of the two methods.

Method 1.

Step 4. Click on ‘Intermediaries Portal – Simplified – New Version’ Button

Step 5. Now enter the Username, Password (provided by the United India Insurance company at the time of onboarding), and Captcha, and click on the ‘Login’ Button

Method 2.

Step 6. Click on the ‘Intermediaries Portal – GC CORE Silverlight Version’

Step 7. A new window is open. Navigate to the “Proceed” button under “Click on Proceed to login to the one-stop solution for all your Core Insurance business needs.”

Step 8. Now enter your Username, User Role, and Password, and click on the Login Button.

Steps For Surveyors to Log in to the UIIC Portal

Step 1. Visit the official UIIC Website and navigate to the login button. Select “Agents/Dealers/Brokers/surveyor” from the drop-down or visit this direct login link: https://portal.uiic.in/surveyor/home.jsp?v=1

Step 2. Now click on the ‘Please Click Here’ Button Under the Heading ‘Surveyors Portal.’

Step 3. A new page will open having the heading “Surveyor Portal.”

Step 4. Now enter your Username and Password and click on the Login Button

Steps to File Online Complaints/Grievances

Step 1. Visit the official UIIC Website and navigate to the “Complaints” button. Select “Online Complaints” from the drop-down or visit this direct link: https://www.uiic.in/UGMS/grievance/GrvOnlineComplaint.do

Step 2. Now select your identifier from the drop-down

• PAN Number
• Mobile Number
• Lang Line Number
• Voter ID
• Ration Card Number or
• Passport Number

Step 3. Enter the identifier Number. Let’s suppose you have selected a PAN Number as an identifier. Then, you will have to enter your PAN Number.

Step 4. Enter Your Date of Birth

Step 5: Enter the CAPTCHA and click the login button.

Step 6. A Complaints/Grievance dashboard is available, where you can either register a new complaint or track the status of an already filed complaint.

UIIC Customer Care Number

Toll-Free Number	180042533333
Timings	10.00 AM to 5.45 PM Mon to Fri

UIIC Grievance Escalation Details

If your Grievance is not resolved, simply connect to customer care. You can connect to the Grievance Escalation Officer.

Name	Shri Sanjay Kumar Jha
Address	UNI Customer care, 24 white road, Chennai 600014
Phone Number	044 – 28575343
Email	Customercare@uiic.co.in, sanjayjha@uiic.co.in

Conclusion:

The UIIC portal is an online platform of United India Insurance Company built to provide its customers and all stakeholders with various insurance services with ease. The customer can view and download insurance-related documents, deposit or renew premiums, and file claims online, all without needing to visit a Company branch. At the same time, UIIC employees can process insurance policies efficiently, saving a significant amount of time and enhancing overall efficiency.

Frequently Asked Question (FAQ’s)

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